Neptune's Earrings
- Free shipping over $50 Australia wide
- 30 day exchanges & returns (excludes earrings)
- Ethically crafted from premium recycled metals
- Hypoallergenic / nickel-free
- Two year warranty
We offer free standard shipping on all orders over $50 Australia wide via Australia Post with a signature required on arrival. Please allow 2 – 7 days for your order to be delivered.
SHIPPING UNDER $50 WITHIN AUSTRALIA
Standard - $5.95 - please allow 2 - 7 business days for your order to be delivered. A signature is required on arrival.
Express - $7.95 – usually next working day delivery if order is placed before 3pm and you are in the express post service area. Please allow 1 - 3 business days. A signature is required on arrival.
PAYMENT
We accept the following forms of payment -
- Afterpay (Australian customers only)
- PayPal
- Credit card
INTERNATIONAL CUSTOMERS
Please be aware that you may be responsible for payment of the following costs when your order is sent outside of Australia.
Duties and taxes
All of our international orders are sent delivery duty unpaid (DDU). Please be aware that you may be responsible for the payment of delivery duties and sales taxes. We are unable to estimate these costs as they are determined by the receiving country and the amount will vary based on the total value of each order.
Currency conversion fees
A currency conversion fee may be charged by your payment service provider. Please contact your payment service provider to be informed of their currency conversion fees.
Parcel not collected
If you are receiving your order internationally and you do not collect your parcel, it will be returned to us. Due to the cost of sending orders internationally, you will be responsible for the payment of shipping costs for us to resend your parcel.
All Linda Tahija Jewellery is covered by a 2 year warranty from date of purchase. The warranty covers manufacturing faults and defects.
Please note, normal wear and tear such as gold plating wear and tarnishing is not covered.
The warranty is voided if the jewellery has been worked on by a jeweller other than Linda Tahija.
Please get in touch with our customer service team for further information at customerservice@lindatahija.com
PLEASE NOTE: We do not refund sale items though they can be returned for an exchange or store credit.
In the event that your goods arrived damaged or faulty, please contact us as soon as possible to arrange for a return ID number. Once received and inspected we will offer a refund or exchange. Please email info@lindatahija.com and we will issue you with a return ID number.
All of our parcels require a signature on delivery. If you are not home upon delivery and you do not collect your parcel from the post office within 10 business days, it will be returned to us. Due to the cost of redelivery, you will be responsible for the payment of shipping costs for us to resend your parcel.