Shipping & Payment
We ship with Australia Post, with all packages including tracking and a signature on arrival for safety reasons.
WITHIN AUSTRALIA
STANDARD SHIPPING: FREE for orders over $50. $5.95 for orders under $50. Timeframe: 2 - 5 business days.
EXPRESS SHIPPING: FREE for orders over $250. $7.95 for orders under $50. Timeframe: 1 - 3 business days.
You can check the delivery timeframe for your postcode via the Australia Post website here.
TO NEW ZEALAND
EXPRESS SHIPPING: FREE for orders over $200 AUD. $13.95 AUD for orders under $200 AUD. Timeframe: 2 - 5 business days.
REST OF THE WORLD
STANDARD SHIPPING: $19.95 AUD flat rate. Timeframe: 5 - 9 business days, depending on location. To check the delivery timeframe for your country, visit the Australia Post website here.
PARCELS NOT COLLECTED
If you are not home to collect your parcel, it will be taken to your local post office/collection point. If you do not collect your parcel within the specified timeframe, it will be returned to us. The order can be re-sent again at the standard shipping fee cost.
INTERNATIONAL CUSTOMERS
Please be aware that you may be responsible for payment of the following costs when your order is sent outside of Australia.
Duties and taxes
All of our international orders are sent delivery duty unpaid (DDU). Please be aware that you may be responsible for the payment of delivery duties and sales taxes. We are unable to estimate these costs as they are determined by the receiving country and the amount will vary based on the total value of each order.
Currency conversion fees
A currency conversion fee may be charged by your payment service provider. Please contact your payment service provider to be informed of their currency conversion fees.
PAYMENT
We accept the following forms of payment -
- Paypal
- Credit card
- Afterpay (Australian customers only)
- Klarna (Australian customers only)