Returns and Exchanges

30 DAY, HASSLE FREE RETURNS

CHANGE OF MIND – 

We offer a 30 day returns policy on full priced items for change of mind (refund or exchange). The items must be – 
- In saleable condition, with all original packaging
- The items have not been worn, damaged or altered
- The goods are returned within 30 days from purchase
- Purchased through our online store

PLEASE NOTE: We do not refund sale items though they can be returned for an exchange or store credit.

Due to health reasons we cannot refund or exchange earrings.

If you wish to return or exchange an item, please email info@lindatahija.com and quote your order details and we will issue you with a return ID number. We do not refund original shipping costs, and return shipping is at your expense.

We recommend a traceable method of return shipping, as we cannot provide a refund until items have been received and inspected.

Returns and exchanges will be given to products purchased at the LINDA TAHIJA Online Boutique. Exchanges cannot be given to items purchased from LINDA TAHIJA stockists. Please contact the original store where you purchased your item and enquire about their return/exchange policy.

FAULTY ITEMS - 

Before your goods are shipped to you they are thoroughly inspected to ensure they live up to our quality standards.

In the event that your goods arrived damaged or faulty, please contact us as soon as possible to arrange for a return ID number. Once received and inspected we will offer a refund or exchange. Please email info@lindatahija.com and we will issue you with a return ID number.

PARCEL NOT COLLECTED -

All of our parcels require a signature on delivery. If you are not home upon delivery and you do not collect your parcel from the post office within 10 business days, it will be returned to us. Due to the cost of redelivery, you will be responsible for the payment of shipping costs for us to resend your parcel.


ETHICALLY CRAFTED

Our artisans are paid a living wage & work in a safe environment

RECYCLED METALS

Our cast sterling silver & solid gold comes from recycled sources

HYPOALLERGENIC

Hypo-allergenic sterling silver & solid gold. Nickel-free